FAQ

Frequently Asked Questions

How do I open an account with LionCityBet?

To open a LionCityBet account, you can use the following channels

  1. Call, SMS or WhatsApp our Hotline.
  2. Email us your contact number at [email protected]
  3. Livechat us at the bottom of the website.

Do I have to deposit funds once I have opened an account?

Yes, we only accept 100% cash deposit. We do not advance credits.

How old do I have to be to open an account?

You must be at least 18 years of age or the legal minimum age in your country of residence (whichever is higher) to open an account with LionCityBet. LionCityBet takes a strong stand in being a socially responsible bookmaker while providing our players with an enjoyable gaming experience.

I cannot sign in to my account. What can I do?

Please contact our operators, and we will fix the problem for you as soon as possible.

How do I deposit funds into my account?

Please contact our operators for deposit. Our operating hours is from 9am to 4am every day.

I made a deposit, but the funds were not credited to my account. What can I do?

Please contact our operators as soon as possible, we will check and verify.

How do I withdraw funds from my account?

Please contact our operators for withdrawal from 11am to 4pm every day.

How long does it take for my withdrawal to reach me?

The processing time for your withdrawal transaction usually takes less than 30 minutes. If it takes more than that please contact our operators to check for the status.